Ebay India - EBAY SELLS DUPLICATE PRODUCTS
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Complaint by: khurana76 on April 23, 2016, 8:34 am in Health and Medical Stores

LAKME EYECONIC KAJAL BLACK 10 HOUR (PACK OF 2); on 20/03/16 from eBay;

THOUGH I HAVE BEEN USING LAKME ICONOIC KAJAL IN PAST; BUT THE LAKME KAJAL CAUSED INFECTION IN MY EYES AND SKIN RASHES AROUND MY EYES.

THIS SI LETHAL;

I AM STILL CONSIDERING LITIGATION ON THIS;

BUT I HAVE A DOUBT THAT THE KAJAL SOLD BY EBAY MIGHT BE DUPLICATE.
I HAD RAISED THIS CONCERN WITH LAKEM TO CHECK ON THE SAME, BUT SO FAR I HAVE NOT RECEIVED ANY HELP FROM HIND UNILIVER OR LAKEM;
I AM DISAPPOINTED AND NEED HELP.
I HAVE RAISED GUARANTEE CLAIM TO EBAY BUT EVEN EBAY HAS NOT REVERTED.

EITHER LAKME PRODUCTS ARE UNFIT FOR USE;;
OR IT IS MISTAKE OF EBAY IN SELLING DUPLICATE PRODUCTS...

I NEED HELP AND ACTION ON BOTH THESE ORGANISATION AND JUSTICE FOR MYSELF.

EBAY PAISA PAY ID: 252315224891
DATED: 20/03/2016

Complainant's Goal: REFUND
Complainant's Target: Ebay India
Complaint Location: IndiaHaryanaGurgaon

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Recent Comments
2.
4 months ago  Bincy Elsa George

Hi eBay Team,

I don't whether you guys are aware or not, but the sellers of Lakme Eyeconic Kajal are giving away fake and duplicate products.
I see that the above complaint was posted last year and almost a year later I was also delivered a fake product.
I happen to buy it because there was an offer for 2. I would like to have a replacement with original LAKME EYECONIC KAJAL or a refund at the earliest.

Thanks.

1.
Sat, 23 Apr 2016 - Business Reply from - eBay (Ebay India)

Dear Mr.Khurana( khurana76),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay