Ebay India - Ebay return
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Complaint by: snigdha on December 12, 2015, 4:11 pm in Online Shopping

I am a regular customer of ebay, though I am not a 100% satisfied customer sometime I use to shop from here. This time I am very much disappointed with the product I received from ebay, its a kind of useless one. I contacted ebay for returning this but they rejected, what to do with this low quality product I dont know. I want to return it and want my money back.
Claim id was 1465809.
I was really not aware of this stupid condition of ebay since other online services of India like snapdeal, amazon, flipkart etc. has very prompt return service though they also do business through different sellers.

Complainant's Goal: Want to return a product and want the refund
Complainant's Target: Ebay India
Complaint Location: IndiaKarnatakaBangalore
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Recent Comments
2.
Tue, 03 Jan 2017  Jayan

Hi,

I am going through a similar experience as I got a damaged & broken product and ebay is denying the claim saying that it needs to be dealt with the seller and warranty. Unfortunately the seller also is not responding. I wanted to see whether this is eBay's professional standard, and if the answer is yes, need to make it public in this forum at least.

Please let us know.

Thanks

Jayan

1.
Wed, 16 Dec 2015 - Business Reply from - Ebay (Ebay India)

Dear snigdha,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay