I want to bring in your notice on the worst experience I had on purchasing product from dostore.
I ordered Lenovo Bluetooth Headset from DoStore and did a payment through Credit Card.
After 2 weeks of time, I received courier from Lenovo and when I opened it - to my surprise it is not “Lenovo Bluetooth Headset W870†which I ordered but a “Lenovo AC adaptorâ€.
Details of product which I received are as below,
Model – ********2
Name of Commodity – Lenovo 65W AC Adapter 65A-IN
Month and Year Manufacture – Aprtl-2013
Courier which I received is from,
Net Distribution Services Pvt Ltd, Andheri Mumbai
Ref No: NDSL-2001-100003144
Armaex AWB – 40115744561
Date Received – 12 August
After following up multiple time and writing count less mails to Lenovo support, I did not received a single reply or call from customer care.
Complain ticket numbers are - DFP-565-35577, EZI-108-86872, VPC-573-17030 and many more…..
Should I consider this as a fraud ? I hope you will check on this negligence and take the necessary step to preserve brand name.
thanks and await reply
Abhishek