North Central Railway - delaying the train by stopping unnecessarily on outer of railway plateform
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Complaint by: DR.RAJIV KUMAR GUPTA on March 21, 2010, 10:08 pm in Indian Railways
DEAR SIR ,
I WAS TRAVELLING ON 3010DN TRAIN. THE TRAIN WAS DELAYED BY ABOUT 45 MIN, BUT WHEN IT REACHED TO VARANASI JUNCTION ON 20 MARCH, IT WAS STOPPED AT OUTER JUNCTION FOR ABOUT 1 HOUR. WHEN I ENQUIRED AT STATION WHY IT WAS STOPPED FOR SO LONG. THEY TOLD ME VERY RUDELY THAT PLATEFORM WAS BUSY, BUT THE PERSON WHO WASTHERE ON STATION TO RECIEVE ME CONFIRMED THAT THE PLATEFORM NO. 5.6.7 WAS VACANT AND NO TRAIN WAS THERE, EVEN THE VARANASI DEHRADUN EXPRESS AND PUNJAB MAIL ARRIVED AFTER THE ARRVAL OF 3010.
I HOPE YOU WILL LOOK INTO THE MATTER BECAUSE THIS IS GIVING A BAD REPITATION AND ALSO CAUSING INCONVINIENCE TO ALL PASSENGERS.
THANKIN YOU,
YOUR SINCERELY
DR. RAJIV KUMAR GUPTA
Complainant's Goal: TO MAKE PERSON RESPONSIBLE AND TO IMPROOVE PERFORMANCE OF INDIAN RAILWAY
Complainant's Target: North Central Railway
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An email communication has been sent to North Central Railway on April 3, 2010, 10:48 am