ICICI Bank Limited - Debit Card Cheating By ICICI
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Complaint by: Sunil Kumar on July 4, 2017, 2:44 pm in Banking and Finance

I got a message of some amount deduction from my account on 29 Jun 2017 however mentioned transaction was not done my me. In panic I got my card blocked and requested for new debit card. Your customer agent told me that cheapest card available with ICICI is Coral card with charges of Rs 499 + service tax annually. However later I got to know that there is other debit card available with ICICI like smart shopper with no charges or very minimal charges which was offered to me at the time of account opening. This ICICI move was to cheat customer. I am holding salary account since 2015 and had belief that my financial life is completely safe with ICICI however this experience has completely changed my perception. I am now feeling completely cheated and want to shut down my account at earliest.
When a customer is associated with you with his whole life saving then why you think that cheating of just Rs 500 from customer makes ICICI extra rich.
I want my money to be credited back to my account and change my card to normal one.

Complainant's Goal: To Convert Debit Card to normal card, Account 083101519461
Complainant's Target: ICICI Bank Limited
Complaint Location: IndiaDelhiEast Delhi

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Recent Comments
2.
4 months ago  ICICI Bank

Hi Sunil Kumar, we tried reaching you. Please message us your alternate contact number and e-mail Id for us to assist you.

1.
4 months ago  ICICI Bank Care

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (a4b1do) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team