Respected sir my brother-in-law send moto g mobile phone through DTDC courier on 02/02/2017 with consignment no.D32616724.But company lost the consignment.They request for one month time to track out the consignment but not able to track.Then company agree to refund the amount in next 15 days then again 45 days,15 days ,20 days,20 days.....Now already 120days is over but money not refunded.My brother-in-law registered complaint online consumer court with Docket number-176104.Company closed the case and given remark consignment is untrackable.Customer visit booking office for claim formality.All booking formality is completed but till money not refunded.Myself also registered complaint with Docket no.214723.Court guide me to send application to DTDC head office banglore and then again money not refunded.i can registered case in civil court.All the necessary action taken by me.But company fully irresponsible towards my claim.I am very upset due to this.plz help me to refund my amount.