Dish TV India - compensation of rs 10000
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Complaint by: MUKESH CHANDIRAMANI on March 26, 2018, 10:57 pm in Satellite and Cable TV

TO
VIDEOCOND2H
Dish TV India Ltd.
FC - 19, SECTOR 16A, FILM CITY,
NOIDA, UTTAR PRADESH, INDIA.
PIN CODE – 201301


RESPECTED SIR/MADAM


AS CUSTOMER OF VIDEOCON D2H AND SHAREHOLDER OF DISH TV I WOULD LIKE TO KNOW WHAT IS THE SERVICE BEING GIVEN TO CUSTOMERS BY YOU
MOHAN G CHANDIRAMANI
7A-30,NAVJIVAN SOCIETY,LAMINGTON ROAD,MUMBAI-400008
022-23096228
8850536058
VIDEOCON D2H CUSTOMER ID-21611693
I HAD LODGED COMPLAIN TO THE CUSTOMER CARE ON 24TH MARCH 2018 AT 22.00 I WAS GIVEN THE ASSURANCE THAT THE PROBLEM WILL BE RESOLVED WITHIN 24HOURS .I ENGINEER CALLED ME AND TOLD ME THAT VIDEOCON D2H HAS NOT ME THE MY RESIDENCE ADDRESS.I GAVE HIM THE CORRECT ADDRESS. HE CAME AND CHECKED AND TOLD ME THAT SET BOX NEEDS TO BE REPLACED
FOR WHICH I HAVE TO PAY THE FOLLOWING
RS 200 VISITING FEES
RS 400 SET TOP BOX
I AGREED TO PAY AND ASKED HIM TO GIVE ME THE BILL BUT HE REFUSED TO GIVE ME THE BILL
HE CAME WITH FAULTY SET TOP BOX AND TOLD HE WILL REPLACE THE SET TOP BOX ON 25TH MARCH 2018.
I WOULD LIKE THE COMPANY TO PAY THE EXPENSES OF RS 600 SINCE THE COMPANY HAS NOT BEEN ABLE TO CHANGE THE SET TOP BOX WITHIN 24 HOURS.
KINDLY LET ME KNOW WHAT PENALTY HAS BEEN IMPOSED BY THE COMPANY ON THE ENGINEER AND WHAT ACTION HAS BEEN TAKEN AGAINST THE ENGINEER.
EVERY ENGINEER NEEDS TO CARRY SET TOP BOX IF THE ENGINEER DOES NOT HAS THE NEW SET TOP BOX HE CAN TEMPORARLY REPLACE WITH WORKING SET TOP BOX AND CAN REPLACE THE SAME AS AND WHEN THE NEW SET TOP BOX IS AVAILABLE
IF ANY PERSON HAS GOT 1 TV MEANS HE WILL NOT BE ABLE TO WATCH TV FOR 3 DAYS BECAUSE OF YOUR ENGINEER UNABLE REPLACE THE SET TOP BOX WITH 24 HOURS
BEFORE I MOVE THE MATTER FURTHER I THOUGHT TO WRITE TO YOU AND SEE WHAT ACTION HAS BEEN TAKEN BY YOU
THANKING YOU
YOURS FAITHFULLY
MOHAN G CHANDIRAMANI

Complainant's Goal: working dish and compensation
Complainant's Target: Dish TV India
Complaint Location: IndiaMaharashtraMumbai

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