my mother is a 70 year old pensioner who is operating pension account at pnb abu lane branch meerut but she is currently staying with me in lucknow. Her atm card has expired since 09/2015 and when i approached a branch in lucknow they said their kyc is not fed and it can only be fed through the home branch whereas my mother is suffering from haemorrage in left eye and cannot travel to meerut. Her life certificate is being forwarded by pnb sadar bazar branch lucknow cantt every year in november. we are in need of money so it is requested to direct the branch in Lucknow to kindly feed her kyc and issue her a new atm card.