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Complaint by: ARULMOZHI NANGAI R on March 9, 2018, 7:39 pm in Vacation and Hotels

I was received a call that there is an offer for VISA card holders . It will consists of Holiday voucher, Health check up and cash back of RS.8000/-, EMI offers 0%interest on credit card. For that they have charged Rs.8985/- through IVR transaction without giving any time to thinkover. I was shocked when I received the gift vouchers . It is controversial to what they committed over phone. Many conditions for using the vouchers have not been explained.

Cash back for food reimbursement - it is during the holiday was not told
Shopping cash back- only on spent worth Rs.70000/- not explained. D.D. for each coupon not told. Have been told that it can be redeemed for all purchases.
Health check up - list of hospitals not mentioned
Hotel booking not allowed during vacation (April, May, June) not clearly explained. since it is not valid during April, May, June it can't be used at all.

Above all the customer care no. given does not exist. Even the gift also can't be used since it meant for men. There is no way to contact them. No reply to my email.

Complainant's Goal: TO RECEIVE THE CASH BACK
Complainant's Target: ELECTROMART
Complaint Location: IndiaTamil NaduChennai

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