Canon India - Cheating, Fraud and deceptive practice by Canon India
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Complaint by: on April 23, 2013, 4:50 pm in Consumer Electronics

Guess what! i bought canon printer on April 18, 2013 and when i reached home to upload my invoice to avail the promotional offer, i was shocked to see the date imprinted on my invoice, March 18, 2014, which effectively disqualified me from availing the offer.

I am in the process of filing Police complaint against the dealer and its staff as well as against Canon for cheating, fraud and deceptive practice.

First the invoice didn't had the showroom's phone no. My call to head office was answered by a person who wouldn't give me the showroom's no. nor transfer the call to them. Again when i called the head office, a woman picked up the call with the same callous attitude.

Then, i filled up the complaint form on Canon's website and got a call from dealer's office to mail back the invoice and we would mail you the corrected invoice. i refused to mail and asked them to come and collect it. He too was without answer and hung up on me.

I have received the corrected invoice through email but as of today, i haven't heard from the company regarding the compensation for the mental harassment and deceptive practice being followed.

Complainant's Goal: I want Canon to recompense me for the deficiency in service, for cheating me
Complainant's Target: Canon India
Complaint Location: IndiaDelhiSouth Delhi
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