Idea Cellular Limited - Cheating By Idea cellular
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Complaint by: A K JHA on April 21, 2012, 8:58 pm in Mobile Service Providers

Dear Sir,
I am Ajay Jha Mo. No. 9882119520. I ma user of this idea No. since march 2010. I got a message from idea "Get 100 Local and STD min free, on Rs,52 RC. Get 200 Local and STD min free on Rs. 89 RC. Get 350 Local and STD min free on Rs150 RC. Validity- 30 days" today on 21st April 2012 at 6.36 PM the Same Message i got on 17th April 2012 and several times. Vewing this message i Recharged my No. by Rs 89.00 on 21st April 2012 at 8.55 AM. After recharging igot a message "RCH done.MRP 89.0 New BAL: Rs79.17,PF Rs 3.0, Tax Rs.9.79. Idea. I contacted Idea customer care i was told by Navneet ( Customer care executive) that have you have got this message long before so you will not get 200 Local and STD min free . Again i have got the same message as i have mentioned above and the message is "RCH done.MRP 89.0 New BAL: Rs 143.41,PF Rs 3.0, Tax Rs.9.79. Idea.I am feeling cheated by Idea cellular.

I am requesting to reimburse my amount as early as possible or do the needful. You may say that other package i am using on this No. so it happens. But it is not acceptable for any reason. Pls take necessary action imediately.

Regards
Ajay Jha
9882119520

Complainant's Goal: To get reimbursed from idea cellular and lesson for all cellular service provide
Complainant's Target: Idea Cellular Limited
Complaint Location: IndiaHimachal PradeshSolan

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2.
Mon, 30 Apr 2012 - Business Reply from - ideacellular (Idea Cellular Limited)

Dear Sir,

We wish to inform you that your complaint for Recharge related issue has already been initiated with us; under reference number 1-23725990167 and you shall hear on the same at the earliest.

Regards,
Ideacellular

1.
Sat, 21 Apr 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Idea Cellular Limited on April 21, 2012, 8:58 pm