LOTTERY, SMS, EMAIL & ONLINE SCAM ALERT - THESE SCAMS ARE VERY DANGEROUS!
Lottery, SMS, Email and Online scam letters are sent out by the thousands and thousands every day. There are only two things they want - your money and your identity. A simple mistake can lead to loss of your identity and money.
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Hello , I purchased a NEW GIGASET A490 CORDLESS LANDLINE PHONE on ebay dated 9/12/14, When I received this product it was not working . When I called to eBay they gave me seller no Shadab A Sayed -0********46 and told to contact him . I tried 20 times to contact him but he did not pick my phone . I send him email this time he responded and send me a email ,advised me to contact to service center .Provided me the service center no 011-30962309 already in booklet provided with product , when I called on this no -this no does not exist .In the mean while it was more than 7 days and eBay people generated a claim for me Claim ID 799305 on 17-12 14 , they informed me that they are talking to the seller and in next 4 to 5 days they will inform me . On 23-12-14 I received a call that only option for me is to contact seller or their service center , eBay is not a seller it is only mediator and they ( ebay ) sent me a email that your claim has been rejected .
I am feeling cheated by Ebay
Dr Deepak Kumar Singh
Claim ID:799305
PaisaPay ID:3********75
Item number:111533087550
Seller ID:gromo_dealsDate
claim opened:17-12-2014 ,Claim rejected-23-12-
Dear Deepak Thank you for sharing your concern. We regret to know that the product you've purchased has stopped working.
We at eBay provide 30 days of purchase protection i.e. eBay Guarantee*.
But as per eBay policies products with Manufacturer warranty are excluded from eBay Guarantee* coverage as you can visit nearest Authorized service center of the Brand and get the issue resolved. So we would request you to visit the nearest service center and get the issue resolved.
However, if the item that you received was dead on arrival or fake you may provide a DOA / Declaration letter from the authorized service center to insellerverification@ebay.com within 48 hrs stating the same. If you fail to provide the requested document within the stipulated time we would have to go ahead and close this case from our end.
For any further assistance on the same you may contact us on our toll free no - 1********29, or via chat / email.