MAX bupa health insurance company - cheated by max bupa insurance company
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Complaint by: on February 10, 2014, 10:03 pm in Insurance All

NAME: RANJIT SOOD
PHONE NO: ********91,********65
LUDHIANA,PUNJAB
my customer id:0000248826. i opted for family first silver 1 lacs + 3 lacks. on 06/02/2014 amita sood admitted in arora neuro hospital in ludhiana for emergency. i buy cashless hospitality policy but when i go for treatment company started saying that you are not authorized for cashless{said on 08/02/2014}. first you have to pay for treatment and after that we will pay you. MAX BUPA cheat us. please help us to approved cashless treatment. i am not able to pay cash in hospital.

Complainant's Goal: i want cashless policy because iam not able to pay cash in hospital
Complainant's Target: MAX bupa health insurance company
Complaint Location: India › Punjab › Ludhiana
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Recent Comments
3.
Mon, 24 Feb 2014 - Business Reply from - Max Bupa Health Insurance (MAX bupa health insurance company)

Dear Mr.Ranjit Sood,

We believe your claim has been approved successfully. We make sure to serve you the best way possible. Do let us know in case of any further queries.

Many Thanks,
Team Max Bupa

2.
Tue, 11 Feb 2014  Max Bupa Health Insurance

Dear Mr.Ranjit Sood,

Please accept our apologies for the inconvenience caused.
Kindly share your documents and treatment details with our customer care team so that we can come up with a resolution to your concern.

Many Thanks,
Team Max Bupa.

1.
Tue, 11 Feb 2014 - Business Reply from - Max Bupa Health Insurance (MAX bupa health insurance company)

Dear Mr.Ranjit Sood,

We regret the inconvenience caused to you. Thank you for sending in your contact details. We will get back to you at the earliest.

Many Thanks,
Team Max Bupa.