Vodafone Mumbai - Charged for not used Application
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Complaint by: SHRADHA GHORPADE on January 23, 2017, 2:57 pm in Internet Related

I have been charged for not used Application (Vodafone dispute Complaint no SR.271303958)

I am one of the Vodafone postpaid customer, Mobile no. 8652550382 My Monthly plan is talk time + Internet that is Rs. 399+299=698.
According to my usage my monthly bill come around Rs. 680/- to Rs. 690/-But for the month of dec 2016 it has crossed to Rs. 1890/- Bill is showing Rs. 1047/- extra for content download. I am surprisingly came to know about this application after visiting your Vodafone Borivali (W) Gallery ” about i pay merchant”, application was used on 19th dec 2016, Rs.349/- for 3 times on same day, sum around total Rs. 1047/-which has not been used by me. I am having the Vodafone data card and using the internet services through WIFI only instead of mobile internet service.
I am totally disturbed with your services, please consider this matter asap and the entire amount of Rs. 1047/ from the bill.

Complainant's Goal: To remove unused application amount from the bill ie. Rs. 1047/-
Complainant's Target: Vodafone Mumbai
Complaint Location: IndiaMaharashtraMumbai Suburban

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Recent Comments
2.
2 months ago  Haresh

Dear sir mere 121 offfer pe 348rs, we are able to offer a free refresh or offer per day 1gb net that has been activated for the time being, we will not be able to offer any or any offer to anyone.My no .8879781771

1.
2 months ago  Haresh

Dear sir mere 121 offfer pe 348rs, we are able to offer a free refresh or offer per day 1gb net that has been activated for the time being, we will not be able to offer any or any offer to anyone.