This is with reference to the order no : ********9885910 of infibeam.
A Apple 4S phone was bought on HDFC BANK EMI (6 months) scheme on February 10, 2014.
As per the scheme promoted on the website, there is a 5% cash back incentive to be given to me by the Bank.
This was clearly mentioned on the website when the phone was bought.
Since Feb 2014, the Bank has not given this cash back credit.
I have sent 7 reminders to the website. At email Id
cs@icorporateprogram.com.
The reply is only that they are following up with the Bank.
I have also separately lodged complaint at the website call center and also directly on their website.
No help at all.
Two days back, the website has replied that the cash back is not only applicable for 9 months EMI. This is absolutely wrong. No such information was on the site when I bought the phone. The supplier, is only trying the cheat now.
I have confirmation from the Bank that they had no such scheme running with the website.
I am being cheated now.