BSNL - BSNL 3G connection
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Complaint by: rkk2003 on December 26, 2012, 12:01 am in Mobile Service Providers

Dear Sir/Madam,

On 14th November-2012, I purchased one 3G sim card ( KTA0-025438- mobile number-********72) along with recharge amount of 603 Rs and submitted Rs-691 to the office. With-in 3 days, number got activated after televerification and I started using this SIM with my BSNL 3G data card for browsing. To my utter surprise, after a week time SIM automatically stopped working and on contacting BSNL office, concern officer asked for SIM replacement charge of Rs -139 + rechrage amount of Rs 603 if I want the same plan!!!!

On refusing to pay the replacement amount, I was told to wait for few days as they want to check with their marketing people on this

My point is "What is my fault here?" Why I am being panelized without any fault of mine!! Why I should be paying 139+603 Rs?

Please help

Thanking you

Best Regards
Ratnesh Khandelwal
0********61

Complainant's Goal: Please get me this new 3G sim along with recharge plan of 603 Rs
Complainant's Target: BSNL
Complaint Location: IndiaKarnatakaBangalore
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