Vikram Singh Rana - BOOK My Offer Online selleing faulty Items & Not responding
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Complaint by: on April 4, 2016, 5:27 pm in Consumer Electronics

From: Vikram Rana [mailto:vikram.rana@arkinfo.co.in]
Sent: Monday, April 4, 2016 4:39 PM
To: 'cc@bookmyoffer.com'
Subject: RE: Query Received | getbuygo1
Importance: High

Gentle Reminder????????????????????

Best Regards

Vikram Singh Rana
Sales Manager – Broadcast & Cinema
ARK Info Solutions Pvt. Ltd.
A-19, 3rd Floor, Sector-4,Noida – 201301.
M: +91 ********88 | E –vikram.rana@arkinfo.co.in| W – www.arkinfo.co.in

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From: Vikram Rana [mailto:vikram.rana@arkinfo.co.in]
Sent: Sunday, April 3, 2016 11:25 AM
To: 'cc@bookmyoffer.com'
Subject: RE: Query Received | getbuygo1
Importance: High

Hi,
More than 48 Hours had been gone & I am still waiting. Kindly update

Best Regards

Vikram Singh Rana
Sales Manager – Broadcast & Cinema
ARK Info Solutions Pvt. Ltd.
A-19, 3rd Floor, Sector-4,Noida – 201301.
M: +91 ********88 | E –vikram.rana@arkinfo.co.in| W – www.arkinfo.co.in

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From: cc@bookmyoffer.com [mailto:cc@bookmyoffer.com]
Sent: Thursday, March 31, 2016 4:13 PM
To: vikram.rana@arkinfo.co.in
Subject: Query Received | getbuygo1


Dear Vikram Singh Rana,
Thank you for choosing www.bookmyoffer.com for shopping online.
This is to notify that we have received your query and it has been forwarded to the concerned department. We request you to grant us 48 hours to get back to you. We anticipate your co-operation on the same.
Feel free to contact us for any more questions you may have. You can also directly speak to our customer care at +91-********33 .
Thank you for shopping with us!
getbuygo1 Team
Copyright © 2016, www.bookmyoffer.com
From: Vikram Rana [mailto:vikram.rana@arkinfo.co.in]
Sent: Thursday, March 31, 2016 12:52 PM
To: 'cc@bookmyoffer.com'
Subject: RE: [Order 0********397415] www.bookmyoffer.com Shipping Confirmation
Importance: High

Hi,
This is with reference to the detailed discussions had yesterday with your executive for cancellation of following order. Still not getting response kindly revert back
On this ASAP as committed otherwise will go through consumer court.

Best Regards

Vikram Singh Rana
Sales Manager – Broadcast & Cinema
ARK Info Solutions Pvt. Ltd.
A-19, 3rd Floor, Sector-4,Noida – 201301.
M: +91 ********88 | E –vikram.rana@arkinfo.co.in| W – www.arkinfo.co.in

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From: Vikram Rana [mailto:vikram.rana@arkinfo.co.in]
Sent: Wednesday, March 30, 2016 1:09 PM
To: 'cc@bookmyoffer.com'
Subject: RE: [Order 0********397415] www.bookmyoffer.com Shipping Confirmation
Importance: High

Hi,
I had received the Trail Mail Order but there is no power backup giving even full charged condition ( Only 5 minutes)
Kindly gets my order cancelled & arrange to pick this faulty unit.

Best Regards

Vikram Singh Rana
Sales Manager – Broadcast & Cinema
ARK Info Solutions Pvt. Ltd.
A-19, 3rd Floor, Sector-4,Noida – 201301.
M: +91 ********88 | E –vikram.rana@arkinfo.co.in| W – www.arkinfo.co.in

Please consider the environment before printing this e-mail or its attachments


From: cc@bookmyoffer.com [mailto:cc@bookmyoffer.com]
Sent: Monday, March 28, 2016 7:07 PM
To: vikram.rana@arkinfo.co.in
Subject: [Order 0********397415] www.bookmyoffer.com Shipping Confirmation


Dear vikram.rana@arkinfo.co.in,
Thank you for shopping at www.bookmyoffer.com
The following items from your 0********397415 have been shipped.
Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status
1 Samsung Power bank 16800 mAh with LED light Just Rs 599 Only Rs 848.00 Rs 848.00 28.03.2016 17:32 Go javas UNIBMOC168013 http://gojavas.com/docket_details.php?pop=docno&docno=

Shipped Items Summary
Subtotal: Rs 3,999.00
Shipping : Rs 99.00
CodCharge:(* already added in subtotal) Rs 50.00
Tax: Rs 0.00
Discount: Rs 3,300.00
Order Total: Rs 848.00
Payment Summary
COD : Rs 848.00
Total Payment Received: Rs 848.00
Note: We will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well.
We hope you enjoy shopping with us.
Kind Regards,
www.bookmyoffer.com Team
If you do not get your consignment within 7 days, please track the status of your delivery at http://gojavas.com/docket_details.php?pop=docno&docno= on the courier details page or contact our customer care number +91-********33 .
Copyright © 2016, www.bookmyoffer.com

Complainant's Goal: Wants Refund my Money (I had received the Faulty Unit against COD basis)
Complainant's Target: Vikram Singh Rana
Complaint Location: IndiaDelhiEast Delhi
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