IRCTC Indian Railways - Boarding Point issue while booking Tatkal Ticket
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Complaint by: Anantha on June 21, 2010, 12:12 am in Software and Games

Hi,

I want to book tatkal ticket from Khammam to New Delhi through irctc.co.in, first I could not login to system due to \'Service not avilable issue\' as almost every online user of irctc experience while booking tatkal ticket.

after successful login after strugling 15 to 20 minutes , while enquiry if I choose from station Khammam and to station New Delhi, no tickets are showing to book, but if I chhose Chennai Central ( starting station) as from station and destination is New Delhi\' tickets are showing and I booked tickets, in the process of booking ticket there is a chance of changing boarding point (which I did not realise first time, as there is no note for it, confirmation message for changing boarding point if required on submitting page for booking the tickets, hence I booked and canceled after getting some info on boarding point .. I have got only 20% of booked amount, huge loss for me).

here main concern is why tickets are not allowed form khammam station though there are tickets avilable, even site is not allowing me to change boarding point t khammam( From station is Channai), though I\'m ready to pay the hole amount ofTatkal ticket( starting point to Ending point), so it clearly indicated only passengers start from chennai can only book tatkal tickets, this is totally unfair, what about other station passengers who desperatly need tatkal ticket, what is the ratinal behind that making such tatkal ticket booking reservation rools.

Hope thre should be some positive action on these unfair rules which will ensure equality for all the Indians.

if you do not understand complaint please call undersigned or mail to toananthan@gmail.com

Best Regards
Anantha Reddy Nalla
+91-********39

Complainant's Goal: Tatkal ticket online resevation from middle stations not from Source station
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaHaryanaGurgaon
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Recent Comments
5.
Mon, 25 Jul 2011   Message By Complainant Abisheak Chinnaswamy

Hi Ananthan,

The reason why ticket is available from Chennai but not from Khammam is that each station has a percentage quota of tatkal reservation. This is done such as to enable some remote places also get the reservation.

I will explain with an example.
Say there are 100 tatkal tickets and there are totally 11 stations in the train route... So you can board in 10 stops.
The third station is say Station3 and fourth station is Station2. Station3 is a city and many people travel from Station3 to the destination Station11.
Station 2 is a small town and most people do not have internet connection and have to go to the station to book tatkal tickets

Say nearly people 250 people in Station3 are trying to book tatkal tickets online.

If the quota is not present, all the people in the Station3 will book all the tickets and Station 2 will not get even 1 seat. Station 2 can get tatkal seats from Station2 to Station3 but not to Station11 as Station3 to Station11 is fully booked

To prevent this each station is allotted a certain quota of tickets, say for eg Station3 (being a city) = 30, Station2 = 5
So you do not get a seat in one station whereas if boarding from another station you have seats

:-)

4.
Mon, 25 Jul 2011   Message By Complainant Abisheak Chinnaswamy

Hi Ananthan,

The reason why ticket is available from Chennai but not from Khammam is that each station has a percentage quota of tatkal reservation. This is done such as to enable some remote places also get the reservation.

I will explain with an example.
Say there are 100 tatkal tickets and there are totally 11 stations in the train route... So you can board in 10 stops.
The third station is say Station3 and fourth station is Station2. Station3 is a city and many people travel from Station3 to the destination Station11.
Station 2 is a small town and most people do not have internet connection and have to go to the station to book tatkal tickets

Say nearly people 250 people in Station3 are trying to book tatkal tickets online.

If the quota is not present, all the people in the Station3 will book all the tickets and Station 2 will not get even 1 seat. Station 2 can get tatkal seats from Station2 to Station3 but not to Station11 as Station3 to Station11 is fully booked

To prevent this each station is allotted a certain quota of tickets, say for eg Station3 (being a city) = 30, Station2 = 5
So you do not get a seat in one station whereas if boarding from another station you have seats

:-)

3.
Mon, 25 Jul 2011  Abisheak Chinnaswamy

Hi Ananthan,

The reason why ticket is available from Chennai but not from Khammam is that each station has a percentage quota of tatkal reservation. This is done such as to enable some remote places also get the reservation.

I will explain with an example.
Say there are 100 tatkal tickets and there are totally 11 stations in the train route... So you can board in 10 stops.
The third station is say Station3 and fourth station is Station2. Station3 is a city and many people travel from Station3 to the destination Station11.
Station 2 is a small town and most people do not have internet connection and have to go to the station to book tatkal tickets

Say nearly people 250 people in Station3 are trying to book tatkal tickets online.

If the quota is not present, all the people in the Station3 will book all the tickets and Station 2 will not get even 1 seat. Station 2 can get tatkal seats from Station2 to Station3 but not to Station11 as Station3 to Station11 is fully booked

To prevent this each station is allotted a certain quota of tickets, say for eg Station3 (being a city) = 30, Station2 = 5
So you do not get a seat in one station whereas if boarding from another station you have seats

:-)

2.
Sat, 08 Jan 2011  durgaramnayak

I support this complaint.

1.
Fri, 02 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on July 2, 2010, 11:30 am