Godrej India - Blast in godrej refrigerator and catches fire
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Complaint by: Mayank on November 28, 2015, 1:38 pm in Consumer Electronics

Respected Sir/Mam

I purchased godrej refrigerator from Pall & Co.Rohtak (Haryana) on 29/11/2011. Three days ago there is a blast in the back side of the refrigerator and refrigerator catches the fire.
Which cause serious Damage in the kitchen and to other appliances.This can cause life threatening damage to my Family also. I also logged complaint on1800-209-5511 customer care.
So,Please look at this matter seriously and revert me the solution for the same as soon as possible or else i will go for the consumer court forum.
The product is under warranty period and I am also sending pictures for the same.

Mayank sahni

Ph no.91+********87

Complainant's Goal: consumer complaint
Complainant's Target: Godrej India
Complaint Location: IndiaHaryana
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1.
Tue, 01 Dec 2015 - Business Reply from - Godrej Appliance (Godrej India)

Dear Mayank,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint; you can do the same by calling us on our toll free number 1800-209-5511.

Regards,
Godrej Appliances Team.