I am trying to close my policy since last two months. I have sent numerous mails to them with policy number and the only reply I get back from them is that they do not have my policy number to act upon it.
How strange is it that they have my email ID, Phone number and policy number in their database. They have contacted me before also and now they say they do not have any details of me.
At first when they contacted me I said I want to close my policy. They said do not close it now you will lose more money. Keep investing so that you will gain more in coming years. After losing 30,000 Rs they want to loot more from me and they are trying to avoid closing of the policy.
And the funny thing is that their Toll Free number does not work.
Isn't there any law to stop this fraud?
An email communication has been sent to Birla Sun Life on July 21, 2011, 11:08 am
They are cheater