dear sir
i have bought 3 lg lcd tv in shivpuri m.p. ( deepesh agrawal )
after that lg provides free airtel h d connection each lcd's
& activation charges @ 750/- per h d boxes .
we given all purchasing details local airtel dealer & also call log to toll free &
generates id's & also recharged 2250/- of activation charges
but till date our airtel dth not activated
company says as below mail details plz see
Dear Mr. Agrawal,
Thank you for writing to airtel digital TV.
This is with reference to your e-mail regarding LG offer.
Please accept our apologies for the inconvenience faced by you.
As per our telephonic conversation with you on 23rd Dec 10, we would like to inform you that since this offer has already been expired, we will not be able to activate the airtel digital TV connection at your premise.
It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.
Assuring you the best of our services.
Regards,
Nodal Officer
airtel digital TV
after 3 month's company says my dth connnection not activated , this is very
emrbassing situation for me plz gudie what can i do this time
i tyried all my best effords
deepesh agrawal
********80
Dear Deepesh ,
This is to inform that your concern listed on 23 Dec. 2010 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Dear Deepesh ,
This is to inform you that your concern listed 23 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
An email communication has been sent to Airtel Digital TV on December 23, 2010, 11:41 pm
Dear Deepesh ,
I would like to inform you that your concern listed 23 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards,
Rakesh Ranga
Airtel Customer Service Team