Airtel Telemedia Services - Airtel Filed a Wrong Case of Non-Payment of Broadband Internet Bill!
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Complaint by: Om Thoke on January 19, 2012, 5:09 pm in Law and Civil Rights

Airtel sent me a broadband bill AFTER DISCONNECTING the broadband line on July 1, and taking away all the equipments the same day!

I received bill of Rs1322 which i refused to pay since i was NOT EVEN PRESENT at those premises after July 1, and there was no Airtel connection either!

16503655 - account id
080-40959541 -- My old landline number

Rs1322 - Amt in question

10538708 - Complaint number

Payment receipt Number - 34-19751536

I had sent an email to their legal team on Nov 28, and was promised a resolution by Dec1, but never got any replies; rather they filed a court in Delhi court, and today i got a call - but not from Airtel, rather SO-CALLED Delhi local court stating that I need to settle the amount immediately or I'll be liable for legal prosecution.


I'm the MD of a Pvt Ltd, and i was shocked to get a call from Delhi court for Rs1322 claimed by Airtel, and had to make a payment (disturbing my busy schedule, canceling important meetings & appointments because I was mentally disturbed by this non-sense).

And, guess what it looks like Airtel has hired a private agency for bill recovery -

See this - http://whocallsme.com/Phone-Number.aspx/01132091079/4#p343054224********9

I'm going to teach you a lesson, and lodge a police complaint against those numbers, a counter case against them as well as Airtel, few fresh cases in consumer court, and claim for mental harassment, wastage of my time, phone bills, petrol, and everything!

AIRTEL you've messed with the wrong person - I've heard about such cases in past, and I guess just because nobody had taken a serious counter action, you've not learned from your mistakes, and you're harassing your valued customers (though you don't understand the meaning of value!)

I'm going to ask ALL my employees, friends, relatives, and acquaintances to cancel ALL Airtel connections - I'll definitely make you lose more than 1lakh/month (much more in the longer run, coz' I know at least 1000+ airtel users which spend Rs1000-2000/month and i'll make sure min 80% of them cancel their connection within a month) business from February!

Oh yeah and by the way I had applied for a dedicated internet lease line, paid Rs25k advance, and waited for 145 days to get refund - I'm going to claim FD interest for that amount too! AIRTEL you're going to pay for messing with me! I've already THROWN all my airtel numbers, and asked my employees to port to Vodafone TODAY! (we had corporate plans!)

My friend is also facing a similar issue and she has received a WRONG bill of Rs4k instead of reg broadband bill of just R1300+, and instead of accepting their fault, Airtel has issued a legal notice, and threatened to take legal action. (I'll include details in a separate complaint within next 24hours!)

And, I swear I'm NOT going to leave my Rs.1322 - I had to just UNNECESSARILY PAY it under the legal force coz' I couldn't afford my rapport to be affected due to a STUPID tech glitch!

I'll combine all complaints and launch a MASTER COMPLAINT against Airtel - you can't get away eating others money! I'll launch a country-wide protest against your company, and ensure that you lose considerable volume of business over next few months - that's my promise!!! Just start counting the number of mobile, and broadband disconnections from tomorrow - I'll ask everyone to quote my reference number in their disconnection request so that you know that I'm ACTUALLY making you PAY for your blunder!

I need written apology in this regard, and full compensation! (Anyway, I'm going to file a case of min Rs100000 against the company for mental harassment, lawyer consultant, petrol chargers, mobile bills, and make you pay for it LEGALLY!)

I want anybody from legal department (who is RESPONSIBLE for taking legal actions and NOT for wasting my time), or Karnataka head to contact me in this regard!

Om Thoke (a.k.a Sarweshwar)

Managing Director, Webfosys Networks Pvt Ltd
CEO, Xpress SEO Solutions
Mob: +91-********61
E-mail: om@webfosys.com

Complainant's Goal: To get compensation & spread awareness about Airtel's Wrong Deeds!
Complainant's Target: Airtel Telemedia Services
Complaint Location: IndiaKarnatakaBangalore
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Recent Comments
6.
Wed, 09 Oct 2013  Aamir

I too got such a call from a person saying he is a lawyer calling from delhi court. Airtel is such a bad company. No one from this bad company is ready to listen. I repent getting Airtel connection. I will never ever use it again. I will stop everyone I know to disconnect Airtel.

5.
Fri, 08 Feb 2013  pawan

These kind of calls are fake from recovery cell of these service companies. Recovery cell tries these tactics to recover the bill amount from consumer. Don't panic as i also received these kind of calls from lady saying she is calling from information cell of Tees Hazari court and some one has filed a case against you for some payment. First of all, if any legal case is filed than u would receive a hard copy via post from court than it will be proceeded.

4.
Fri, 08 Feb 2013  Pawan

These kind of calls are fake from recovery cell of these service companies. Recovery cell tries these tactics to recover the bill amount from consumer. Don't panic as i also received these kind of calls from lady saying she is calling from information cell of Tees Hazari court and some one has filed a case against you for some payment. First of all, if any legal case is filed than u would receive a hard copy via post from court than it will be proceeded.

3.
Fri, 19 Oct 2012  Sudhansu Dash

Hello Thoke,

Please proceed I will be with you, this organisation called AIRTEL made of all gundas and very low values of business. Be careful they will send gundas to collect amount from you, it happend with me. They came as courier boy and took my id proof and then forced to collect money, as if we are all thivs and they police. This thing happend when I just returned from abroad and next day it happend.

AIRTEL - A organisation with very low values, before taking a connection they will treat you as if you are god and run behind you as dog, but after all kind of ill treatment will start as like tourturing.

Please proceed on this, I will support you.

2.
Fri, 20 Jan 2012 - Business Reply from - VodafoneIndia (Airtel Telemedia Services)

Hello Mr. Om,

Thanks for writing to us. We request you to visit any of our stores for better assistance. For any further info please write to us at vodafonecare.kar@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Karnataka

1.
Thu, 19 Jan 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Telemedia Services on January 19, 2012, 5:09 pm