Airtel Delhi - airtel
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Complaint by: pratyush gupta on October 9, 2017, 5:27 pm in Telecommunications

I had a request to change my billing address from one place to another,and I uploaded to airtel/mailed it.I got a message from airtel that your details are updated. But when i ask to provide the updated address in airtel letter pad or any pdf file on urgent basis for my some finance issue. customer care and airtel store staffs tell that you should only get it when the new bill is generated in a rude language.
BUT Even I asked for the screen shot of my address proof,they tell we and airtel and have no authority to provide you the address or any screenshot.
That's why i complain for their rude behaviour that the MNC's AIRTEL is a brand and They are helpless to take care to help their customers.
i want only my new updated address in airtel letter pad or in pdf form to my email as soon as possible.

Pratyush Gupta

Complainant's Goal: want a updated proof of my mailing address
Complainant's Target: Airtel Delhi
Complaint Location: IndiaDelhiSouth Delhi

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