Dell - a — Poor service by dell and sec 17 chandigarh dell service center
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Complaint by: simran on February 24, 2017, 5:01 pm in Computers and Accessories

Dell India — Poor service by dell and sec 17 chandigarh dell service center
I purchased dell laptop on 30th may 2016. Since then i am facing problem on this laptop but despite of so many complaints, dell is doing nothing. even we got harassed in sec 17 Chandigarh service center. both dell customer care and dell service center dont bother about client care. they just sell and feel like job finished.
1. sec 17 Chandigarh dell service center harassed me twice, they saying dell is not giving any benefit to them, they just doing charity / SEWA . What was the need to use these words in front of client.
2. dell not giving any service despite of so many complaints regarding hardware and software.
3. no matter if client is in hospital, they say they will not provide home service, we need to go service center for any problem.
4. if problem is regarding hardware they change software, if problem if regarding keyboard they change touchpad. lol.
5. they say 2 yr warranty at offer time but then provide only one year warranty

Complainant's Goal: want to get my problem resolved
Complainant's Target: Dell
Complaint Location: IndiaPunjabShahid Bhagat Singh Nagar

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