Apple India - 5 S PHONE WITHIN THE GUARANTEE PERIOD BUT FIOR SERVICE THE AGENCY ASKS 14000/-
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Complaint by: VINOD VASU on April 20, 2017, 1:48 pm in Mobile and Cell Phones

I have purchased I phone model 5 s in August 2016 and in December the display has gone bad and touch screen was not working properly. I approached the service centre at Edappilly for repair as the free service guaranteed within one year of purchase. But they demanded Rs 14000/- for replacing some components as they say it was customers fault by which instrument is damaged. Lastly I had to get it repaired from outside agencies by paying Rs 10000/- on better bargain. THis attitude of company is well against the customer rights.

Complainant's Goal: TO GET THE REIMBURSEMENT FROM APPLE FOR EXPENSES INCURED IN REPAIRING THE PHONE
Complainant's Target: Apple India
Complaint Location: IndiaKeralaErnakulam

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