Matrix Cellular International Services Pvt. Ltd. - 4 stars for Matrix Sim Cards and their services ---
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Complaint by: Sourabh Pandey on October 12, 2016, 3:41 pm in Telecommunications

I was traveling to Chicago from delhi and my office admin had got me a matrix sim card and a handset for me to use there.  Not a fan of using any other number, other than my india number, I still decided to use the matrix sim because I had read and heard a lot about their services.  Definitely convenient, a good idea to stay connected with their 65$ plan with some free calling minutes to India and data inclusive. Something that I always overlooked on my Indian number. Their customer team is also very quick in responding to queries that I posted regarding the data plan, incase I needed to activate it. I realized using Matrix sims was a better and a good option than sticking to my Indian number. Not only did I save up on the billed amount, but was connected to the support team as well

Complainant's Goal: Spreading Awareness
Complaint Location: India

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Wed, 12 Oct 2016 - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

Hi Sourabh,

Thank you for the feedback and using our services. We are delighted to know that you had a great experience. We look forward to your continued support and long term relationship in future.

Regards,
Team Matrix